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Company Message

Company Message

The Elite Guarantee

We guarantee all of our customers will be happy with our lawn care/pest control services, if you are not satisfied, contact us and we will perform a free service call within 48 hours to correct any issues.


Payment


After 30 days if payment is not received, a 1.5% percent interest will be added to your balance. After 60 days of non-payment, the account will be put on hold until balance is paid. Our payment options include Mastercard, Visa and American Express. If a credit card is decline, we will wait 1 business day before running a second time. If the card is declined a second time, the account will be put on hold until an alternative payment option is received. Elite Turf Care also accepts cash and personal checks. If a check is declined, a $35 fee will apply and the account will be put on hold until an alternative payment option is received.

Cancellations/Postponing services


Elite Tur Care's services renew from year to year, treatment to treatment. The customer is responsible for cancelling/postponing prior to applications. Balances are expected to be paid in full 30 days after cancellation.


Gates/Pets/Entries


Elite Turf Care cannot be held responsible for lost or injured pets. No service will be performed if a pet is outside. We will do our best to shut all gates or block off entries. If you need to be notified prior to us coming to perform a service, we do offer call ahead services if needed.


Elite Prepay


Elite Turf Care offers a discount of 8% if the customer wishes to prepay prior to the beginning of the season by January 31st. We also offer a February and March discount as well. We may offer a discount for new customers who are signed up during the year if they choose to do so.


One-Time Applications


Elite Turf Care offers one time applications to our customers. We do require payment upon the application for one time services, and offer 1 service call with that application.

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